There are no people to answer the phone and they don't return calls. Ordered 8 days ago, got order confirmation and tracking number. Post Office doesn't show it has even received the package for shipment. Won't return emails or phone calls.
Nova White Reviews
| Effectiveness: | |
| Safety: | |
| Ease of Use: | |
| Success Rate: | 90% |
| Doctor Recommended: | Yes |
| Prescription: | No |
| Side Effects: | None |
| Money Back Guarantee: | 30 Days |
| Bonus: | No |
3.9
Overview
Nova White is another innovation in professional teeth whitening. Unlike the first two we have reviewed, this one is accompanied by a syringe plus refill kits come in a variety of ranges. The whitening gel itself comes in a wide array of strength options which strongly depends upon the severity of the teeth whitening problem.
Product Details
The entire Nova White Starter Kit is comprised of three boil-and-bite trays, three 3-ml syringes, the gel applicator tip, and a free tray case. For premium packages however, you get six 3-ml syringes, two plastic impression trays, three sets of base or putty, three temporary thermoform trays, two gel applicator tips, two putty spatulas and a tray retainer case. In both cases, the whitening gels are sold separately.
You may want to know what’s in store for you in the application of Nova White. Well, here are some helpful tips you may follow:
• Remove the rubber cap of the syringe and place the application tip. The lines found on the syringe are indicators as to how the tooth whitening gel should be placed on your teeth.
• The teeth should be dry before you start the application. If you have filled the whole 3-ml syringe, you could use it between nine to 11 applications. Fill the teeth counterpart on each tray by giving regard to the lines on the syringe.
• Place the trays on the teeth and leave it for 30 to 45 minutes. Dish out the excess tooth whitening gel to clean off the area. You may elevate the placement of the trays to a maximum of 60 minutes.
• Replace the rubber cap on the syringe to maintain the freshness of the teeth whitening gel. Then store both trays and gel at room temperature.
The Good
There are a lot of reasons to use Nova White. The benefits of using this product are:
• It guarantees consistent results.
• You have control over the whitening results.
• No sensitivity felt when you follow the instructions accordingly.
The Bad
Unlike other teeth whitening systems, Nova White may take too long a time to apply as you also need to leave the tray on your teeth. This is an added burden compared to 5-minute applications of other products.
The Bottom Line
You may find it too alarming once you see the product with a syringe in its package. You may think that you have to use this to inject in your teeth. Well, the syringe is barely used to help you measure the amount you need to use on each tooth as represented in the tray.
The product is a bit more expensive than the first two we have reviewed. The Super Nova White Kit could cost you up to $139.95 (undiscounted price is $249.95). The teeth whitening gel’s price varies from the strength chosen but ranges from $49.95 to $109.95.
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User Reviews
There are no people to answer the phone and they don't return calls. Ordered 8 days ago, got order confirmation and tracking number. Post Office doesn't show it has even received the package for shipment. Won't return emails or phone calls.
Please remove my posting of February 6. The seller has contacted me and is trying to resolve why I have not received my product. He sincerely seems to be trying to resolve this and make sure that I get my package. I've seen their product and know it to be very good so if indeed he can resolve this quickly, I will give NovaWhite a very positive review.
It took 3 weeks to get my order. After opening my package, there was only 5 syringes and no sign of tray to put the Novawhite gel in. I have called 3 times and nobody has called me back. They say they have outstanding customer service, but I beg to differ. I'm contacting the Better Business Service and leaving a complaint!
I am not sure what to think of the previous reviews. I ordered the NovaWhite kit and it was delivered promptly with tracking by the USPS. Once I sent in my custom molds I called to check on the status of the trays and spoke with a woman who spoke with the lab tech about the status of my trays. I am not sure who is leaving these negative reviews, but it seems like someone is trying to create a negative image of this company.
I will definitely refer this company to friends and family and if I need refill gels will certainly reorder from this company.
Bill
Hi,
I was hesitant to order before reading a couple of the reviews on this website, so I called to speak with someone before placing an order. After calling the number listed on the website and have all of my questions answered I decided to place an order. The process was quick and easy. I did however have to read the instructions a couple times to make sure I did it right. Now I have my custom molds and my teeth are 4 shades whiter! Thanks Novawhite
xoxo
Excellent product with fantastic customer service.
Thanks Nova white
Ordered 22% gel refills because I already had custom trays. I can actually feel the gel working more on my teeth than before. The mint flavor is not bad either!
Will definitely order again.
was very impressed with the support and professionalism of nova white staff. will recommend to friends and loved ones.

